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Your re-tune dates Click to collapse

	Today	During	Final step
	17 May 2012	Apr 2013
	No re-tune required	Re-tune required to retain existing services
Standard reception forecast	Good reception 64 channels	Good reception 64 channels Variable reception 4 channels
HD forecast	Good reception 4 channels	Good reception 5 channels

Note: specific equipment is required to access HD channels

How do I re-tune? Click to expand

Basic re-tuning

Basic re-tuning is quick and easy and needs to be done at each stage of switchover or on any other occasion you find you are missing channels.

Step-by-step guide to basic re-tuning

Manual re-tuning

If you have missing channels after having done a basic re-tune, or the wrong regional services, you may need to do a manual re-tune to select where services appear on the channel list (EPG). You can do this using the instructions below.

Your manual re-tune instructions for today

These instructions assume you are using the Winter Hill transmitter. If you know you get your signal from a different transmitter, click here.

	17 May 2012
Group 1 help icon	ch 62
Group 2 help icon	ch 59
Group 3 help icon	ch 58
Group 4 help icon	ch 61
Group 5 help icon	ch 55
Group HD help icon	ch 54

Using your remote control, press the 'menu' button.
Select the 'set up' or 'installation' option. If you see picture icons, select the tool box, satellite dish or spanner.
Select 'manual re-tune' or 'manual search'.
If you are prompted for a code, try 0000 or 1234.
For Group 1 (BBC Services) type in 62 where it asks for a 'channel' number (frequency) and press OK.
Repeat steps 1-5 using the different numbers next to each "Group"
(a group is a bundle of TV services), to complete the manual re-tune. Group 2: 59, Group 3: 58, Group 4: 61, Group 5: 55, Group HD: 54
Then press 'menu' or 'exit' to finish.
NB: These instructions should work for most Freeview TVs or boxes, but they differ, and you may have to speak to your manufacturer for help.

Download and print instructions

Email instructions

Please note, further re-tuning will be required (including at each stage of the digital switchover) and the channel numbers (frequencies) could change. Look at the full table below for further re-tune dates.

	Today	During	Final step
	17 May 2012	Apr 2013
	No re-tune required	Re-tune required to retain existing services
Group 1 help icon	ch 62	ch 50
Group 2 help icon	ch 59	ch 59
Group 3 help icon	ch 58	ch 58
Group 4 help icon	ch 61	ch 49
Group 5 help icon	ch 55	ch 55
Group HD help icon	ch 54	ch 54

Note: specific equipment is required to access HD channels

Download and print instructions

Email instructions

If you are still experiencing problems, try our troubleshooting page.

Will I need a new aerial? Click to expand

Most people with a good aerial now will not need a new aerial for switchover. There is no such thing as a 'digital aerial'. You will only need an aerial if you choose to switch with Freeview, BT Vision or Top Up TV.

For more information on aerials visit digitaluk.co.uk/youraerial.

Channels available at your address Click to expand

good reception

Good
reception
variable reception

Variable
reception
poor/no reception

Poor/No
reception
subscription required

Subscription
required
re-tune required
Re-tune
required
aerial upgrade
You may need
an aerial upgrade

	Today	During	Final step
	17 May 2012	Apr 2013
	No re-tune required	Re-tune required to retain existing services
General Entertainment



















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High DefinitionNote: specific equipment is required to access HD channels





Children



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Adult
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Text Services












Interactive


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Radio